• Front Desk Assistant

    New Brunswick
    New Jersey
  • Overview

    Reporting to the Associate Director of Human Resources of the Rutgers University Foundation, the Foundation Front Desk Assistant will be responsible for establishing a customer/visitor centric experience for all guests to the Foundation.  


    This role will be responsible for welcoming and directing visitors, answering the Foundation’s main line, covering phone lines for other departments housed at the Rutgers University Foundation offices in Downtown New Brunswick and for collaborating with the House Manager at the Alumni House on the Old Queens Campus. This role will build positive relationships with internal and external partners as needed. This role will cover all receptionist duties including phone and email, coordinate reservations for on-site events and external partners, and provide meeting and events assistance within the space. The Front Desk Assistant will perform professional work that requires knowledge of general office practices and the basic application and use of concepts, theories and terminology of the Foundation. This role will also be expected to develop best practice guide books for daily, weekly and quarterly duties as it relates to the proper functioning of the office. Professional business attire representative of excellent first impressions will be required at all times.


    • Bachelor’s degree in business, organizational management, communications, hospitality, or related field or equivalent work experience.
    • Two years full-time professional experience in project/office management and/or event management role. Experience in a customer service, guest relations, or donor relations role.
    • Proficiency with technology, audio-visual equipment, etc. is highly desired.
    • Excellent writing skills necessary.

    About Us

    Created in 1973, the Rutgers University Foundation advances Rutgers’ pursuit of excellence in education, research, and public service. The Foundation provides the bridge between donors and the universities, schools, programs, faculty, and students that make up the University. The Foundation helps to match caring people with satisfying and meaningful opportunities to make gifts that have an impact on Rutgers. Founded in 1766, Rutgers is the eighth oldest institution of higher education in the nation. Today, Rutgers-New Brunswick is  a member of the Association of American Universities, is New Jersey’s premier public research institution and flagship state university. More than 100 majors offer students vast opportunities. On July 1, 2014, Rutgers University joined The Big Ten Conference of world-class universities whose member institutions share a common mission of research, graduate, professional and undergraduate teaching and public service. The Foundation is a 501© (3) tax-exempt organization with the sole mission of supporting Rutgers University. The organization includes the areas of Alumni Relations, Development and related Communications. Led by Foundation President Nevin E. Kessler and his senior cabinet – the Executive Leadership Group (ELG) – the Foundation successfully completed a $1 billion campaign in 2014 and is preparing for another multi-billion dollar campaign in the near future.


    More info on the Foundation can be found on: www.support.rutgers.edu


    It is Foundation policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.


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